{"id":7853,"date":"2025-07-22T09:00:15","date_gmt":"2025-07-22T09:00:15","guid":{"rendered":"https:\/\/www.lesgrandsbuffets.com\/faq\/indemnite-en-cas-dannulation-a-compter-du-1er-octobre-2025\/"},"modified":"2026-04-03T11:53:32","modified_gmt":"2026-04-03T11:53:32","slug":"compensacio-cancellacio-a-partir-octubre-2025","status":"publish","type":"faq","link":"https:\/\/www.lesgrandsbuffets.com\/ca\/faq\/compensacio-cancellacio-a-partir-octubre-2025\/","title":{"rendered":"Compensaci\u00f3 en cas de cancel\u00b7laci\u00f3"},"content":{"rendered":"

Cancel\u00b7laci\u00f3 per part de Les Grands Buffets<\/strong>
\nQualsevol reserva realitzada en violaci\u00f3 de les normes de reserva establertes a les Condicions Generals<\/a> comportar\u00e0 la cancel\u00b7laci\u00f3 sense formalitat. La direcci\u00f3 de Les Grands Buffets es reserva el dret de denegar l’acc\u00e9s al Restaurant als clients les reserves dels quals no compleixin amb les Condicions Generals<\/a> i de perseguir qualsevol entitat responsable d’aquesta violaci\u00f3.<\/p>\n

En particular, qualsevol incompliment del pagament per avan\u00e7at dels men\u00fas dins del termini especificat comportar\u00e0 autom\u00e0ticament la cancel\u00b7laci\u00f3 de la reserva.<\/p>\n

Cancel\u00b7laci\u00f3 per part del Client<\/strong>
\nLa cancel\u00b7laci\u00f3 de la reserva per part del Client \u00e9s possible seguint l’enlla\u00e7 proporcionat als correus electr\u00f2nics relacionats amb la reserva enviats per Les Grands Buffets, o a trav\u00e9s del lloc web de Les Grands Buffets iniciant sessi\u00f3 al compte personal EL MEU COMPTE<\/a> del Client que va fer la reserva.<\/p>\n

– Cancel\u00b7laci\u00f3 de la reserva abans del pagament del pagament per avan\u00e7at<\/strong><\/p>\n

Si el client cancel\u00b7la la seva reserva abans de pagar el pagament per avan\u00e7at dels men\u00fas, Les Grands Buffets retindr\u00e0 una compensaci\u00f3 equivalent al dip\u00f2sit pagat d’acord amb l’article L 214-1 del Codi del Consumidor franc\u00e8s o a la garantia de cancel\u00b7laci\u00f3 pagada pel client.<\/p>\n

Cancel\u00b7laci\u00f3 per denegaci\u00f3 de pagament: El client pot cancel\u00b7lar la seva reserva no fent el pagament per avan\u00e7at sol\u00b7licitat per confirmar la reserva. En aquest cas, Les Grands Buffets retindr\u00e0 una compensaci\u00f3 equivalent al dip\u00f2sit pagat.<\/strong><\/p>\n

– Cancel\u00b7laci\u00f3 de la reserva despr\u00e9s del pagament del pagament per avan\u00e7at<\/strong>
\nEl client pot cancel\u00b7lar la seva reserva fins al dia abans de la data del \u00e0pat en les condicions seg\u00fcents:<\/p>\n

\u2022 Cancel\u00b7laci\u00f3 fins a 11 dies abans de la data del \u00e0pat<\/strong>
\nQualsevol cancel\u00b7laci\u00f3 realitzada despr\u00e9s del pagament del pagament per avan\u00e7at per part del client i com a m\u00e0xim 11 dies abans de la data del \u00e0pat comportar\u00e0 el reemborsament de:
\n– El pagament per avan\u00e7at complet, si el client havia subscrit l’asseguran\u00e7a de cancel\u00b7laci\u00f3.
\n– L’import del pagament per avan\u00e7at menys el dip\u00f2sit ja pagat, si el client havia pagat un dip\u00f2sit. Les Grands Buffets nom\u00e9s retindr\u00e0 una compensaci\u00f3 equivalent a l’import del dip\u00f2sit pagat d’acord amb l’article L 214-1 del Codi del Consumidor franc\u00e8s.<\/p>\n

El reemborsament es far\u00e0 a la targeta de cr\u00e8dit de la persona que va fer el pagament per avan\u00e7at.<\/p>\n

\u2022 Cancel\u00b7lacions entre 10 dies abans i el dia abans del menjar programat<\/strong>
\nQualsevol cancel\u00b7laci\u00f3 realitzada despr\u00e9s que el client hagi pagat el pagament per avan\u00e7at i entre 10 dies abans i el dia abans de la data del menjar comportar\u00e0 el reemborsament de l’import del men\u00fa prepagat menys unes despeses de cancel\u00b7laci\u00f3 de 30 \u20ac per comensal, incl\u00f2s el dip\u00f2sit per als clients que hagin pagat un dip\u00f2sit.<\/p>\n

El reemborsament es far\u00e0 a la targeta de cr\u00e8dit de la persona que va fer el pagament per avan\u00e7at.<\/p>\n","protected":false},"parent":0,"template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categorie-faq":[47],"class_list":["post-7853","faq","type-faq","status-publish","hentry","categorie-faq-informacio-sobre-reserves-a-partir-octubre-2025"],"acf":[],"yoast_head":"\nConditions d\u2019annulation et indemnit\u00e9s \u2013 Les Grands Buffets<\/title>\n<meta name=\"description\" content=\"Annulez sans frais jusqu\u2019\u00e0 10 jours avant votre venue. Au-del\u00e0, des indemnit\u00e9s peuvent s\u2019appliquer. 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