Frequently Asked Questions
Temporary Closure les Grands Buffets - Coronavirus
We inform you of the TEMPORARY CLOSURE of the restaurant Les Grands Buffets by government decision announced this Saturday, March 14, 2020 by the French Minister, to prevent the progression of the Coronavirus Covid-19 and until further notice.
We have no doubt that this difficult period will pass soon and we sincerely hope that you and your family will be safe. On our side, the Grands Buffets' team is doing well.
If you have a reservation in our restaurant during this period, it is cancelled automatically without charge. We will make sure to inform people with a reservation during this closing period to reserve again, by informing them first by email of our reopening.
We look forward to seeing you soon and will keep you informed of our reopening. Les Grands Buffets team will be pleased to welcome you with smile and kindness !
- When does service close?
The restaurant is open every day of the year from 11.30 a.m. to 1.30 p.m. and from 7 p.m. to 9.15 p.m.
- How long can you stay at your table?
The restaurant closes at 4.15 p.m. You can enjoy your meals without having to leave the table unless there are previously agreed specific sale conditions.
Our service staff will inform you when the buffet has closed if you are still there at the end of the lunchtime /evening service.
The restaurant is in Narbonne, off the Liberté roundabout, at the Loisirs center Espace de Liberté.
You can reach it from the A9 motorway: take exit 38 "Narbonne Sud", and after the toll take a right turn in direction "Centre Ville". Then at the third roundabout take the 2nd exit on the right "Les Grands Buffets".
GPS details: N 43° 10' 25,741" E 2° 59' 39,768"
With your iPhone: go to maps and type in "Les Grands Buffets Narbonne".
With TomTom: type in “Narbonne, rond-Point de la Liberté".
By train: from Spain with RENFE SNCF (5h30 from Madrid, 1h50 from Barcelona, 1h from Figueres), in France travelling by the Intercité et SNCF
The SNCF Narbonne station is 30 minutes on foot from Les Grands Buffets restaurant, 15 minutes by bus, and 10 minutes by taxi or mini cab.
Tables can be booked exclusively online, from 1 day up to 1 year in advance!
Book on our website, in just a few clicks, using our booking form and choose your date from one day to up to one year in advance.
You will receive a confirmation e-mail a few minutes later.
Because sometimes people book and fail to turn up, we need your credit card number in order to validate the reservation.
Please be advised that no money will be debited from the card if you do honour your reservation or if you cancel by letting us know in advance.
You will only be charged if you fail to turn up without informing us beforehand, up to two hours prior to your reservation.
First, have a look and check that our confirmation e-mail was not sent automatically to your spam.
If it is not there, and you have not received a reservation confirmation, within 3 hours following booking, contact our booking service directly by calling 04 68 42 20 01, press 4 and leave your message on the answering service. Your request will be handled as soon as possible.
For any changes to your reservation, you can do it directly wih your booking mail,
or contact us here, your request will be handled at the earliest opportunity and a hostess will call you back to confirm whether your request is acceptable.
You can cancel your reservation up to 2 hours prior to the selected date and time at no charge.
You can cancel your reservation by clicking on "cancel my reservation" in the confirmation e-mail you received.
The buffet is free for children aged 0 to 5 years based on a paying adult, and €19.90* for children aged 6 to 10 years.
*prices valid from 1st april 2020
NEW : Buy your gift voucher online !
To use your gift voucher, please book online on our website from one day to up to one year in advance. Your reservation will require a credit card number and you will pay on the day with your gift voucher.
There is an access ramp from the car park for persons with reduced mobility and a lift in the entrance hall of Espace de Liberté that takes you straight to the restaurant.
For birthday celebrations, a surprise will be brought to your table to musical accompaniment, with candles according to the person's age if you indicate this when making your reservation.
We do not allow animals in the restaurant or the gardens. Because of the way the food is presented in buffet format, regulation prevents us from allowing their presence.
All the bottles served at table or to take away are charged at cost price direct from the producer.
All 70 crus indicated on the wine list can be ordered by glass or bottle.
What happens if you leave without paying for the wine!? The bottle you drink at the table is offered free if you purchase a box of 6 bottles.
We can offer you several rooms:
La Clape : situated indoors, close to the entrées buffet, the Clape dining room has a glassed-enclosed, soundproof play area for children. There are also two private dining areas with capacity for 10 and 20 persons, just ask for them when booking.
Les Corbières : situated indoors close to the rotisserie where you can admire our unique collection of 18th century silverware.
Le jardin fleuri : situated outside, beneath the restaurant’s blossom-filled pergolas, by day you can enjoy the flowers and plants and, when the sun goes down, you can admire the brilliantly lit fountain and its works of art.
You can book Les Salles à manger privées rooms at no extra cost, simply mention that you would like one when making your reservation online or by telephone.
We have high chairs for young children. In order to ensure that you have enough room at your table, children in high chairs are counted as adult diners.
A glassed-enclosed, soundproof play area is available for children in the Clape dining room.
For children under 6 years* the menu is free!
For children aged 6 to 10 years, the menu is half price, that is €19.90!
(*) accompanied by an adult who has ordered a meal
In order to obtain the free or reduced price menu, proof of identity should be provided for children up to the age of 10 years.
Les Grands Buffets restaurant offers over 300 dishes, which include raw or cooked gluten-free products or products suitable for vegetarians.
For more information, we advise you to ask our buffet and kitchen staff for further details and they can assist you in making your choices.